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Jula Holding
Intranet
Skara, Sweden
Jula is the family-owned company that has grown to become one of the Nordic region's largest chains for home, garden, and leisure products. The owner is Jula Holding, which today owns seven companies and operates in several countries in Europe and Asia. In addition to the DIY chain, Jula Holding also owns the equestrian store Hööks, a hotel chain, and a real estate company – among others. Together, all subsidiaries and their employees gather on the large intranet. To make the new intranet relevant, up-to-date, and personal for everyone within the group, Jula Holding chose to enlist the help of rek.ai. Today, they can more easily disseminate important information and make long texts more accessible – without spending more time on administration.
Challenges
Jula is the family-owned company that has expanded. As a new solution for the intranet was to be implemented, they also looked for a service that could select and display the right information for the right employee, in a group where much needs to be communicated. For Jula Holding, there were primarily two problems they wanted to solve with the help of rek.ai. Firstly, it was about structuring the large amount of information and making it easier for each user to find relevant information at the right time. Secondly, they wanted to create a more personal intranet without having to spend more administrative time. Since only a few people work with the overall intranet, Jula Holding realized they needed to find a technical solution to personalize the intranet and make the information more manageable. That was when they came into contact with rek.ai.
Large and Complex Amount of Information
With seven subsidiaries operating in several countries, it was a challenge to structure the large amount of information published on the intranet.
Need for a Personalized Intranet
Each employee needed customized information depending on the subsidiary and role, but there were no technical solutions for personalization.
Small Administrative Organization
Only a few people worked with the overall intranet, limiting the possibility for manual customization.
Long Instructions
Employees found it difficult to absorb long instructions and routines published on the intranet.
“We don't publish significantly more news than before, but thanks to rek.ai, the intranet still feels significantly more current. When the right news is shown to the right person, we notice that the information reaches all the way to those working on the floor.”
Carl-Johan Edberg
System Specialist for Jula Holding's New Intranet, Jula Holding
Results
Today, Jula Holding can make it easier for its employees to consume long instructions and routines posted on the intranet, thanks to generated Questions & Answers. A feature that is highly appreciated by users.
The intranet feels more relevant and current, and an effect that can be seen is that the information reaches everyone within the group better.
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