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Advania
IT Services
Stockholm, Sweden
Advania needed a user-friendly intranet designed for employees, not just those supplying information. The project had been ongoing for a long time without reaching completion, and the old system was more like a portal where much information was gathered but difficult to navigate as employees struggled to search for information. In January 2021, the intranet project began, and Advania connected with rek.ai. Given that Advania is a tech company, leveraging the AI technology enabled by rek.ai in the intranet project was appealing.
A
80%
80% of all employees
The goal was for 80% of all employees to log in within a six-month period, which was achieved shortly after the intranet was launched.
Challenges
Advania needed a modern, user-friendly intranet to help employees find information quickly — instead of the cumbersome system they had.
Difficult-to-navigate Older Intranet
The old system functioned more like a portal where information was gathered but was difficult to search and navigate.
Stagnant Project Without Progress
The intranet project had been ongoing for a long time without reaching completion, and the need for a new solution was urgent.
High Load on HR and Service Desk
The email flow to HR and the service desk was high as employees couldn't find answers to common questions themselves.
Weak Onboarding of New Employees
There was a lack of effective support for onboarding new employees and opportunities for cross-sales within the group.
“Rek.ai has developed its services since we launched the intranet and now offers dashboards and statistics so we can analyze intranet traffic.”
S
Sofie Frick
Service Delivery Manager
Advania, Advania
Results
The reception has been only positive, and many find it easier to find what they are looking for.
Emails regarding administration to HR and the service desk, for example, have decreased, as employees can now find answers to most questions on their own.
New hires notice a significant difference from previous workplaces.
The goal was for 80% of all employees to log in within a six-month period, which was achieved shortly after the intranet was launched.
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